Phone:

01237 477160

Cart

Frequently Asked Questions

How to Order

To order online

1 Create an account and password. PLEASE either set your computer to remember your password or WRITE IT DOWN! 90% of the problems of ordering online come from lost or misspelt passwords! It is possible to reset passwords but it saves a lot of time and frustration if you are able to do this.If you have previously created an account see step 2

2 LOG ON and make your selection.

3 VIEW your basket and send order

4 CHECK you have received a confirmation email.

We also accept orders typed in to an email or by phone in some circumstances

Click & Collect

Orders made online can be collected from our Northam Shop on Tuesdays, Wednesday and Saturdays between 2 & 5 p.m. Orders need to be in by midday the day before collection in these Coronavirus times

There is no charge for collection from our Northam Store.

Click & Drop

You can order online for deliveries to:

Thursday – Braunton, Croyde, Ilfracombe and beyond, Swimbridge and Landkey areas.

Friday – Instow, Barnstaple, Bideford, Torrington, Westward Ho!, Appledore areas.

Delivery charges may apply (see Delivery Section)

Visit Our Shop

Coronavirus times. The shop is not open at this time – we are running a collection or delivery service only. We do still have a huge range in store of organic products, with deliveries in everyday of the week.

Our address is: Marshford Organic Foods, Churchill Way, Northam, North Devon, EX39 1NS.

See our Contact Us page for further information, including opening hours.

Payment Methods

Pay Over Phone

After you have placed your order online, you will receive a confirmation email.  Please then call 01237 477160 on the morning of your delivery when we will know your total cost to pay over the phone using your debit or credit card.

Why Can't I Pay Online?

Some of our products are priced per pack and others per kilogram. Your order will be made on the morning of delivery and weighed and processed through our tills which will give an accurate total of goods supplied. It is at this point that we are able to take payment for the goods to be delivered.

 

Payment Options

All our orders are processed through our tills, it is a virtual shop!

We do not send orders by courier except by prior arrangement and therefore we accept cash on delivery or card payment over the phone only.

Pay on Collection

You can also pay when you collect your items from our Northam Shop (cash or card).

Delivery

Free Local Delivery

We deliver boxes without charge to the following postcodes:

EX31
EX32
EX33
EX34
EX37
EX38
EX39 1**
EX39 2**
EX39 3**
EX39 4**

EX39 5** (some)

 

Bespoke orders without boxes are subject to a handling charge of £3.00

Local Courier

We also send by Courier for £8.50 to the following postcodes:

NOTE – WE ARE SORRY BUT WE ARE NOT ABLE TO DO THIS IN CORONAVIRUS TIMES

EX39 5**
EX39 6**
EX18
EX19
EX20
EX21
EX22
EX23
EX35
EX36

Collection

There is no charge for collection from our shop in Northam.

Why Don't we Deliver Nationally?

It is our trading policy to only supply the local market with the freshest produce available in our area.